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Category Archives: Account Maintenance and Security
When a member decides to change his mobile device, he needs to disable the Google OTP from within his Coexstar account then enable it using the new device. Please make sure that you follow the steps below because disabling without a new device might cause you delay in accessing your account. Remember that this is […]
STEP 1) Type https://coexstar.ph. NOTE: Make sure the link is correct. STEP 2) Click the sign in button on the website. Sign in using your username and password. STEP 3) Grab your phone and tap google authenticator to get a fresh one time password (OTP), then put it in the space provided. NOTE: OTP refreshes […]
STEP 1) Type https://coexstar.ph. NOTE: Make sure the link is correct. STEP 2) Click the sign in button on the website, click forgot password under sign in button. STEP 3) Type your registered email in the space provided. STEP 4) Wait for pop up notification “Sent an email”. STEP 5) Sign in to your registered […]
STEP 1) Type https://coexstar.ph. NOTE: Make sure the link is correct. STEP 2) Click the sign in button on the website. Sign in using your username and password. STEP 3) Click my account, then choose account level setting. STEP 4) For level 2 going to level 3, click request button. (see image below). STEP 5) […]
When a member decides to change his mobile device, he needs to disable the Google OTP from within his Coexstar account then enable it using the new device. Please make sure that you follow the steps below because disabling without a new device might cause you delay in accessing your account. Remember that this is […]