Category Archives: Account Maintenance and Security

Errors/Troubles in OTP

When a member decides to change his mobile device, he needs to disable the Google OTP from within his Coexstar account then enable it using the new device. Please make sure that you follow the steps below because disabling without a new device might cause you delay in accessing your account. Remember that this is […]

Forgot Password

STEP 1) Type https://coexstar.ph. NOTE: Make sure the link is correct. STEP 2) Click the sign in button on the website, click forgot password under sign in button. STEP 3) Type your registered email in the space provided. STEP 4) Wait for pop up notification “Sent an email”. STEP 5) Sign in to your registered […]

Disable / Enable OTP

When a member decides to change his mobile device, he needs to disable the Google OTP from within his Coexstar account then enable it using the new device. Please make sure that you follow the steps below because disabling without a new device might cause you delay in accessing your account. Remember that this is […]