Level Upgrade

STEP 1) Type https://coexstar.ph.

NOTE: Make sure the link is correct.

STEP 2) Click the sign in button on the website. Sign in using your username and password.

STEP 3) Click my account, then choose account level setting.

STEP 4) For level 2 going to level 3, click request button. (see image below).

STEP 5) Upload your selfie (with a note of your name and date when request will be submitted) and necessary bank information.

NOTE: See list of documents needed by pressing cancel button or submit to send your request.

STEP 6) Wait for an email confirmation for the status of your upgrade request.

NOTE: All account level upgrade undergoes manual review. You may be asked to repeat your request if you have yet to meet the minimum requirement.

STEP 7) For level 3 going to level 4 click request button.

STEP 8) Upload the necessary proof of address document.

NOTE: See list of documents needed by pressing cancel button or submit to send your request.

STEP 9) Wait for an email confirmation for the status of your upgrade request.

NOTE: All account level upgrade undergoes manual review. You may be asked to repeat your request if you have yet to meet the minimum requirement.

STEP 10) For level 4 going to level 5, click request button.

STEP 11) Wait for an email confirmation for the status of your upgrade request.

NOTE: All account level upgrade undergoes manual review. You may be asked to repeat your request if you have yet to meet the minimum requirement.

RequirementsDOsDONTs
Selfie• Take a selfie with memo and i.d.
• Take a selfie with clear, readable information of your IDs
• Upload an old image of yourself and editing it to put texts on top of it.
• Submitting a selfie with blurry, unreadable IDs
Note or MemoMake sure that you write a note or memo with your registered name and the actual date of submission. You need to hold this together with your id while making a selfie.Printing the information in a writing paper which does not use your hand to write or holding a blank writing paper then using your device to edit and put the information.
Example

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