P2P Deposit

P2P deposit means that you are putting more cryptocurrency into your Coexstar account by means of transferring it from other external wallets or platforms.

STEP 1) Type https://coexstar.ph.

NOTE: Make sure the link is correct.

STEP 2) Click the sign in button on the website then sign in using your username and password.

STEP 3)  Click wallet then choose deposit.

STEP 4) From the drop down list, select which cryptocurrency you have chosen to transfer to your Coexstar account.

STEP 5) Read the important details (highlighted in yellow) and make sure to not miss the minimum deposit requirement.

STEP 6) Copy the unique wallet address of that specific cryptocurrency using the copy address button or launch the QR code by clicking “Show QR code” button. take a snapshot of the unique QR code.

STEP 7) Go to your source account and process your transfer / withdrawal and indicate your unique cryptocurrency address from your Coexstar account.

NOTE: Remember that each cryptocurrency has its own individual address. Make sure to not misspell it otherwise it will be difficult for your sourcing account administrator to locate it if it gets lost.

Coexstar will never charge you for depositing your cryptocurrency. However, your source account where your transfer will be processed might charge you fees.

Coexstar will never deny/hinder your P2P deposits. However, due to compliance to the BSP requirement, there may be times that your deposit might not be accepted right away. If and when your deposit will not reflect your Coexstar wallet, kindly contact your source account administrator and ask for the following and send an email to help@coexstar.ph (together with any necessary attachments) so we can help ease up the process and aid with your request:

  1. name of source account / platform
  2. transaction hash
  3. date and time of transfer execution
  4. expected amount of transfer
TypeTimeframesProcessing
• Cash in Deposit
• P2P Deposit
• Cash out Withdrawal
• P2P Withdrawal
Within 1 business day except legal holidays, cut off time before 3:00 pmDeposits and withdrawal all go under manual review. We observe Philippine normal banking hours.
Cash out withdrawal minimum php 500, 000Upon our confirmation of all approved request, we impose a 7 business days cheque processing time.Releasing of cheques will be first friday after processing time. We will notify you in advance.

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